Today, I asked Claude to provide a guideline that a Florida-based condominium board of directors can use to communicate effectively with residents. And to create a checklist for handy reference.
Frequency: quarterly board meetings minimum (required by law for condos over 10 units), monthly newsletters, quarterly financial updates, and 24-hour turnaround on emergency notices.
What to share: meeting notices/minutes, financial reports and budgets, maintenance and capital project status, structural inspection results, rule changes, and emergency/hurricane prep.
Involvement: dedicated Q&A time at every meeting (owners have this right under Florida law), standing committees, surveys before big decisions, a resident portal or suggestion box, and an annual town hall.
The document also covers Florida-specific compliance points worth knowing: 48-hour meeting notice (14 days for special assessments/rule changes), 10-working-day turnaround on records requests, and the new website/portal requirement for associations with 25+ units effective January 1, 2026.
Sources:
- Florida’s 25-Unit Condo Website Law
- Florida HOA & Condo Website Requirements 2026
- Best Practices for HOA and Condo Board Communication in Florida
- Chapter 718 Section 112 – Florida Statutes
- Chapter 718 Section 111 – Florida Statutes
Resident Communication Plan & Board Checklist
For Florida Condominium Association Boards of Directors
Prepared August 2026
1. Communication Frequency
| Communication | Recommended Cadence |
| Board meetings | At least quarterly — required by Florida law for condos with more than 10 units (F.S. 718.112). Many boards meet monthly. |
| Meeting notice & agenda | Posted at least 48 continuous hours before regular meetings; 14 days before meetings on special assessments or rules affecting unit use. |
| Community newsletter / e-blast | Monthly, or biweekly during hurricane season or active projects. |
| Financial updates | Quarterly summary; full annual budget presented at the budget meeting. |
| Annual meeting & elections | Once per year, per the bylaws and F.S. 718.112. |
| Emergency / urgent notices | Within 24 hours of the triggering event (storm prep, water/power outage, safety issue). |
| Website/portal record updates | Within 30 days of a document being created or received, once the 25-unit website rule applies (see Section 4). |
2. What to Share
Governance & meetings
- Meeting notices, agendas, and minutes (draft and approved)
- Board and committee vacancies, election notices and candidate information
- Rule and policy changes, with the reasoning behind them
Financial
- Quarterly financial reports (income/expense, delinquencies in aggregate)
- Annual budget and any proposed special assessments, well before the vote
- Reserve study status and funding plan
Property & safety
- Maintenance schedules and capital project timelines
- Milestone/structural integrity inspection (SIRS) results and any required repairs
- Insurance renewal status and major coverage changes
- Hurricane/emergency preparedness plans and storm updates
Community life
- Vendor and contractor work affecting residents (noise, access, parking)
- Social events, committee opportunities, and volunteer needs
- How to submit a records request or raise a concern
3. Encouraging Resident Involvement
- Reserve time for owner questions on agenda items at every board meeting — Florida law gives owners this right (F.S. 718.112).
- Form standing committees (landscaping, social, budget/finance, architectural review) open to volunteers.
- Run short surveys before major decisions (budget priorities, amenity changes, vendor selection).
- Offer a resident portal or suggestion box for ongoing, two-way input outside of meetings.
- Host an annual town hall separate from the formal annual meeting, focused on Q&A.
- Recognize volunteers publicly in the newsletter to sustain participation.
- Provide multiple channels (email, mail, website/portal, posted notices) so no resident is excluded by preference or access.
4. Florida Compliance Notes
| Requirement | Statute / Detail |
| Board meeting notice | Posted on the property at least 48 hours in advance, agenda included (F.S. 718.112(2)(c)). |
| Special assessment / rule-change notice | Mailed/delivered/electronically transmitted and posted at least 14 days in advance. |
| Owner right to speak | Owners must be permitted to speak on all agenda items at board and unit-owner meetings. |
| Official records access | Must be made available for inspection within 10 working days of a written request (F.S. 718.111(12)); noncompliance can trigger statutory damages. |
| Association website/portal | Associations with 25+ units must maintain a secure owner website/app and post required records, generally within 30 days of receipt/creation, effective January 1, 2026 (F.S. 718.111). |
| Quarterly board meetings | Required for condominiums with more than 10 units. |
Statutory requirements change; confirm current obligations with the association’s attorney or the DBPR Division of Condominiums before finalizing policy.
Board Checklist: Staying On Course
Every board meeting
☐ Agenda posted 48+ hours in advance (14 days if assessment/rule change)
☐ Minutes from prior meeting reviewed and approved
☐ Financial snapshot shared with owners
☐ Time allotted for owner questions on agenda items
☐ Action items from last meeting followed up
Monthly
☐ Newsletter or e-blast sent with project, financial, and event updates
☐ Website/portal records updated (within 30 days of new documents)
☐ Maintenance and vendor schedule communicated to residents
☐ Committee check-ins held
Quarterly
☐ Formal board meeting held (statutory minimum)
☐ Quarterly financial report distributed
☐ Reserve study/capital project status reviewed with owners
☐ Resident feedback reviewed (survey results, suggestion box, portal input)
Annually
☐ Annual meeting and elections held per bylaws
☐ Annual budget presented and adopted with advance notice
☐ Communication policy reviewed and updated
☐ Insurance coverage and reserve funding reviewed
☐ Emergency/hurricane preparedness plan reviewed before storm season
☐ Town hall or open forum held for owner Q&A
Ongoing / as needed
☐ Records requests answered within 10 working days
☐ Emergency notices sent within 24 hours of the triggering event
☐ New owners onboarded with governing documents and communication channels
☐ Volunteers and committee members recognized publicly